Privacy Policy

Last updated: June 2026

Introduction

This Privacy Policy explains how vale-spark collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring your privacy is protected in accordance with applicable data protection laws in the United Kingdom.

Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address) when you submit an enquiry
• Information about your property and staging requirements
• Technical information including IP address, browser type, and operating system
• Information about your visit, including pages viewed and navigation paths

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested services
• To send you information about our services that may be of interest
• To improve our website and services based on usage patterns
• To comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Your consent, where you have provided it
• Performance of a contract or steps taken at your request before entering into a contract
• Our legitimate interests in operating and improving our business
• Compliance with legal obligations

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Enquiry data is typically retained for up to three years unless you request earlier deletion.

Data Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (e.g., email hosting, analytics)
• Professional advisers such as lawyers or accountants
• Regulatory authorities when required by law

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the details provided on our contact page.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at [email protected] or via the details on our contact page.